MILES residents are being asked to help conserve water while the boil water alert is dealt with.
The Western Down Regional Council declared in a statement that council was working to resolve the water situation quickly and requested residents immediately to restrict water use to necessity.
The council announced yesterday "that a boil water alert has been issued until further notice due to water quality issues with the Miles water treatment plant".
Councillor for Utilities Peter Saxelby said that there was an equipment failure at the Miles water treatment plant on Wednesday night, which caused the boil water alert.
"It didn't backwash properly, so the untreated water got mixed in with the treated water,” Cr Saxelby said.
"Under the State Government Law we have to advice the Department of Health, they then put us on a regulation, where we then have to tell the locals that they have to boil the water.
"The State Government says it is for a minimum of three days and they are the only one's who are able to take the boil water alert off.”
Cr Saxelby said they emptied the reservoirs of all water, then started treating and flushing the water and the reservoirs are nearly back up to full level.
"We send our water samples to the Health Department, they then have to go through and test them and once they are happy that they are back up to a suitable standard, they then will tell us that we can take it off the boil water alert,” he said.
"Hopefully early next week the boil water alert will be taken off.”
Update your news preferences and get the latest news delivered to your inbox.