Keatings' state honour
A CHINCHILLA hardware store has been recognised for its excellence on a state level, at the annual Queensland Hardware Industry Awards.
Keating Bros. Home Building Supplies took the honour of being crowned Queensland's Hardware Store of the Year under 2500sq m.
Owner Joe Calleja said the award was a credit to his team, and that customer service played a huge role in the success of his business.
"The award for us means we are doing right by our community and our customer base,” Mr Calleja said.
"If you do not have good customer service in any business you are setting up for disaster. In a small community such as Chinchilla your customers become more like family.
"But you also need the right mix of products, good stock holders and delivering your services on time.”
The awards are judged across a range of categories, with regional business featuring heavily in this year's awards ceremony.
Hardware Australia's Executive Officer Scott Wiseman said stores that won an award were exceptional.
"For a business to have success in these awards they are doing something different in the way they do business and achieving something exceptional,” he said.