Customers claim Telstra's last outage isn't over yet

SOME Telstra customers say they have been without an internet connection for up to five days, even though the company claims the latest outage has been fixed.

Telstra first acknowledged the latest issue online on Friday, saying that there was "an incident affecting NBN voice and data and ADSL customers".

It later clarified that: "There was a fault with the device that manages the interaction between our network and all of the different types of customer modems."

By 8:11pm on Friday, Telstra announced "all NBN voice and data services and ADSL services affected today were restored earlier this evening".

But over the weekend Telstra's online updates on the latest outage continued - acknowledging that "a small number of customers" were still having problems.

Read more at ABC News Online


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